CCStrategies

Companies face a range of problems that risk escalating into a crisis at any time. Therefore, management should be prepared to respond to any issue that could, under the glare of public and media scrutiny, damage corporate, product, or individual reputations.

CC Strategies counsels companies with proactive crisis communication plans, strategic counselling before, during, and after the crisis, and efficient on-the-field support. We help organisations to communicate effectively through any kind of crisis, whether social, financial, environmental, political, or product-related.

Communication services

• Crisis project management: site incident, product recall, litigation support, plant closures or redundancy programmes, reputation crisis, etc.
• Change management communication
• Hostile takeovers, mergers, and acquisitions
• Restructuring, closing plans
• Crisis preparedness planning: vulnerability assessment, crisis manual, crisis simulation, warning systems, front-liners training
• Crisis training: desktop simulation, call centre training, adverse media training, full-fledge simulation, etc.
• Crisis preparedness maintenance programme
• Risk communication programmes: risk perception, message testing, training, pre-launch, etc.
• Crisis recovery programme: reputation assessments, revision of procedures, recovery strategy