Online Reputation Management

It is unthinkable to imagine our current society without social media, nor online communication. That is why CC Strategies calls on an expert in this matter, allowing us to provide our clients with this side of communication.

Online Reputation Management Monitoring & Analysis
Online reputation status
Audit of the current positioning of the company, its brands and services

  • Analysis of the focal points of conversation
    • forums, blogs, social networks, users generated content
  • Sites of the company

Analysis of the brands, and of the reputation of the managers
Analysis of the competition
Web review
Daily monitoring of the online reputation

External & Internal Presence management
Strategy
Advice and development of a strategy designed to improve, consolidate or change the online presence
What objectives, and how to achieve them
Accompanying project & Strategic advising
Introduction of tools, procedures and good practices, production of content
Follow-up
Daily monitoring of the evolution of the online reputation
Issues & Crisis management Issues management
Influence and proactive positioning on sensitive messages
Manual of online actions to manage a crisis
Strategy and set-up for online management of a crisis
Be ready
Activation, Crisis Management, post-crisis analysis
24/7 readiness of the protocol
Training & Coaching Communication in the web age
Social web: twitter, facebook, blogs, etc.
Google: Search engine advertising – Search engine optimisation